help2021-04-29T03:59:20+00:00

SUPPORT AVAILABILITY.

HELPDESK REQUEST FORM.

SonderIT is committed to providing quality customer service. To enable us to assist you better, please be sure to provide:

  • your current contact details
  • detailed information of the issue

ARE YOU?
Sonder StaffSonder IT Client

FIRST NAME
LAST NAME
EMAIL
PHONE
COMPANY

LOCATION / SITE
ROLE
PROGRAM

HOW CAN WE HELP?


SUPPORT RESOURCES.

SONDERIT REMOTE SUPPORT TOOL

This is for use under instruction by a SonderIT Technician

REMOTE SUPPORT TOOL

This is for use under instruction by a SonderIT Technician

REMOTE SUPPORT TOOL

REMOTE APPLICATION

You can connect to your desktop and applications by using the VMware Horizon Client or through the browser

VMware Horizon

You can connect to your desktop and applications by using the VMware Horizon Client or through the browser.

REMOTE DESKTOP

*Sonder Staff use only

CHANGE YOUR EXPIRED PASSWORD

Change your expired password

CHANGE YOUR EXPIRED PASSWORD

The system will remind you when your password us about to expire. Please ensure you change your password when prompted to avoid not being able to log in when the password expires.

PASSWORD CHANGE

*Sonder Staff use only

INTERNET SPEED TEST

Check your Internet speed

INTERNET SPEED TEST

SPEED TEST

WHAT IS MY IP ADDRESS

Check your IP address

WHAT IS MY IP ADDRESS

Your internet service provider assigns a numeric label, called the Internet Protocol (IP) address, to identify your device among billions of others.

CHECK YOUR IP ADDRESS

SERVICES AVAILABILITY

Check if a website or service is down or having problems

SERVICES AVAILABILITY

This site checks if a website is down for everyone or just you.

CHECK AVAILABILITY