Our Services

TAILORED IT SUPPORT.

We offer a range of managed and adhoc support options ensuring there is a level of support to suit your individual needs. Our Adelaide-based technicians provide premium on-site and remote IT support services.

Our friendly team deliver Helpdesk support to keep your staff productive as well as server and back-end support. Our technicians will take care of all your IT infrastructure and services, including servers, routers, firewalls, PCs and smart devices whilst you focus on your business.

SERVER SUPPORT

Need support help for your onsite, offsite or web based servers? We can help with; Scoping of server specs for specific applications; Building of servers; Installing of servers; Maintaining of servers; Providing Ad Hoc IT support and Managed IT support.

PROJECT SUPPORT SERVICES

Designing, developing and deploying IT projects in-house can be both complex and time-consuming. Sonder IT can provide a range of services on a project-basis, across areas such as unified communications, networking, cloud computing, virtualistion, storage, disaster recovery and more.

DEDICATED HELPDESK

The Help Desk is your single point of contact for assistance with IT services. Self-help facilities are available which may assist you in answering your query or solving your problem. Otherwise our friendly Help Desk staff will assist you and if necessary refer your request to the appropriate expert.

NETWORK DEVICES

Sonder IT’s managed network devices could help you save time, secure your network, simplify the administrative hassle, and improve results across your business.

DEVICE SUPPORT

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IT PROCUREMENT.

Whether your business is planning a large technology refresh, or you need to source computer equipment for your employees, Sonder IT can simplify can simplify the task by procuring the hardware and software required on your behalf. Our experienced team will help you from start to finish, ensuring you get the right technology at the best price, delivered when you need it.

HARDWARE & SOFTWARE PROCUREMENT

We take the work out of the time consuming activity of examining the infrastructure and hardware that best suits your business. Using our expertise and experience, we asses what you need and deliver it the fastest way possible.

SOFTWARE LICENSE MANAGEMENT

We can help you monitor, manage and maintain all your organisation’s various software licenses.

ASSET MANAGEMENT

Losing track of assets puts your organisation at risk from non-compliance, software overspend, hardware downtime, or even security threats from theft or loss. We can take care of the management of your assets throughout their lifespan.

NETWORK SERVICES.

Our experienced technicians will take care of all your networking needs, whether it be setting up highly available, secure networks, setting up VPNs for remote sites or users, or network maintenance and troubleshooting.

NETWORKING CONSULTING & DESIGN

Our network Consulting and Design services includes conceptualisation, design, customisation, deployment and maintenance of efficient IT networks.

NETWORK INSTALLATION & MAINTENANCE

We can provide a complete network installation and if required an ongoing support services to cater for any projects your organisation has underway or planning for a future date.

NETWORK SECURITY

We have successfully designed, implemented and managed network security for a wide variety of businesses. Together, with our partners, we can give you some of the best network security services available in the world.

NETWORK DEVICES

Managing network devices in a business critical environment can be a difficult task to perform well and often requires highly skilled engineers and detailed 24/7 monitoring. Leave the work to us.

ON-GOING SUPPORT.

Our team are dedicated to providing everything you need for day-to-day IT support. Customers can access remote support via email, phone or even direcetly from their desktop. And if it can’t be solved remotely, we head onside to address the issue on the spot.

CLOUD SERVICES.

Not all cloud services are created equal and Sonder IT has the experience to help you find the correct mix of on-premise infrastructure and cloud-based services, to suit your specific needs.

Whether you are looking to enable a mobile workforce, find innovative ways to transform your IT environment or achieve compliance, whatever your business goals, our team can help you find the right cloud services with choice, control and confidence.

We can help you migrate your services to the cloud, at your pace, utilising our proven expertise to minimise risk and make the process as streamlined as possible.

MICROSOFT 365 MIGRATION

Our migration services take the risk and uncertainty out of your move to Office 365. We manage the entire process from end to end, working with you to take your files safely from legacy email environments to a modern, secure, high performance Office 365 tenancy.

CLOUD CONSULTING

Our IT Consultants will meet with you and help you to understand how your organisation can unlock the potential of the cloud. Matched with your business requirements, Sondr IT can assist in your migration of service to an online solution.

BUSINESS CONTINUITY MANAGEMENT

The first step for business continuity is to identify your key services and the urgency associated to a restoration. From here, Sonder IT works with your business to help develop the correct strategy to restore these services and ensure access is provided to the relevant people.

HYBRID CLOUD SERVICES

A Hybrid cloud model comes with complexities and require assessment and planning before implementing the correct setup. At Sonder IT, we will work with your business to work out what is the best fit for you can assist with the business case for moving to hybrid cloud.

SECURITY.

Businesses today are challenged with the need for IT services to be available to an increasingly mobile workforce while protecting themselves against cyber attacks from which the threat and impact has never been greater.

At Sonder IT we have the experience and expertise to keep your IT services available and your systems secure in today’s increasingly hostile IT landscape.

END POINT PROTECTION

Sonder IT can work with you to install endpoint protection software on all network servers and endpoint devices to secure your data.

NETWORK SECURITY

MOBILE DEVICE MANAGEMENT

Our mobile device management service provides you the ability to pro-actively manage the explosion of smart phones and mobile tablets in your organisation.

DATA SECURITY/BACKUP

We can work with you to discover what your requirements for backup are and offer data protection services to ensure your data is backed up and ready to be accessed when required.